Privacy Policy - How Stelario Protects Your Data
Privacy isn't an optional feature, it's a legal obligation. This policy shows you what data Stelario Casino collects, how we use it, and what rights you have.
We comply with GDPR (General Data Protection Regulation) of the European Union. That means: transparency, security, and your control over your information.
What Data Do We Collect?
During registration and while using Stelario, we collect various types of data:
Personal Identification Data
- First and last name
- Date of birth
- Email address
- Phone number (optional)
- Residential address
Verification Data
- Copies of ID documents
- Proof of address
- Payment proofs
Transaction Data
- Deposit and withdrawal amounts
- Payment methods used
- Transaction history
Technical Data
- IP address
- Browser type and version
- Device information
- Cookies and similar technologies
Gaming Behavior
- Games played
- Bets and wins
- Play times
- Bonus usage
Why Do We Collect This Data?
Every data collection has a concrete purpose:
Account Management
To create and manage your account, we need basic data like name, email, and date of birth. Without this information we can't create an account.
Legal Obligations
KYC (Know Your Customer) and anti-money laundering laws require us to verify your identity. This protects you and us from fraud.
Payment Processing
Transaction data is necessary to process deposits and withdrawals. We don't store complete credit card data - these are stored encrypted at payment providers.
Player Protection
Gaming behavior data helps us recognize problematic gambling and intervene. If someone clearly plays beyond their means, we contact them proactively.
Service Improvement
Technical data and usage statistics show us where the website works well and where it doesn't. This helps with improvements and bug fixes.
Who Do We Share Data With?
Stelario doesn't sell your data. Period. But in certain cases we must share information:
Payment Providers
Visa, Mastercard, Skrill, Neteller and other partners need certain data to process transactions. They're subject to their own privacy policies.
Game Providers
When you launch a game from NetEnt or Pragmatic Play, technical data (not personal info) gets transmitted to the provider. This is necessary for the game to run.
Authorities
In case of suspected money laundering, fraud or other illegal activities, we're legally required to provide data to authorities.
Marketing Partners
Anonymized, aggregated data may go to marketing partners. Example: "1000 users from UK played in March" - but without names or other identifiable info.
How Do We Protect Your Data?
Security is priority. Stelario uses multiple protection layers:
SSL Encryption
All data transfers between your browser and our servers are encrypted with 128-bit SSL. Nobody can intercept your data.
Secure Servers
Our servers are located in certified data centers with physical security access, firewall protection, and regular security audits.
Access Control
Only authorized employees have access to personal data. And only to the data they need for their work.
Regular Updates
Software is continuously updated to close security gaps. Penetration tests regularly check our systems.
Your Rights Under GDPR
You have comprehensive rights regarding your data:
Right to Access
You can request at any time what data we have stored about you. We respond within 30 days with a complete overview.
Right to Rectification
Is data incorrect or outdated? You can request correction. We'll then adjust the information.
Right to Erasure
You can request deletion of your data. We must comply, unless legal retention obligations stand against it (e.g., for tax purposes).
Right to Data Portability
You can request your data in a structured, machine-readable format to transfer it to another provider.
Right to Object
You can object to processing of your data, especially for marketing purposes. We'll then stop the corresponding use.
How Long Do We Store Data?
No longer than necessary. Exact duration depends on data type:
- Account data: As long as your account is active, plus legal retention periods (usually 5-7 years after account closure)
- Transaction data: Minimum 5 years for tax and legal purposes
- Marketing data: Until you withdraw consent or close account
- Cookies: Varies - from session cookies (until browser closed) to several years for marketing cookies
Privacy Contact
Questions, requests or complaints about privacy? Contact our data protection officer:
Email: [email protected]
Or via regular support chat with keyword "Privacy"
We respond within 5 business days to all privacy inquiries.
